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Outlook name cache not updating

Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.Cached Exchange Mode gives your enterprise users access to their recent email messages (by default 12 months’ worth, but it can be more or less) when they are on the go and disconnected from the Exchange Server.They can read and respond to their cached messages while offline and any new messages or responses they composed while offline are automatically sent when they are reconnected. But we can point you in the right direction if you want to learn how to turn on Cached Exchange Mode in Outlook 2013 or change how much email to keep offline.When I entered her name it defaults to the "olddomain.com" address even though it is nowhere to be found on my PC.I have to select her "newdomain.com" address from the address book for it to work. NK2): in older versions you need to delete the NK2 file from your hard drive, while Outlook 2010 has a clear cache button in Options (screenshot below).Any email messages the user drafted while offline are automatically sent when that user is back online.

The nickname files (.nk2) used by older versions of Outlook are found at C:\Documents and Settings\username\Application Data\Microsoft\Outlook if you are using Windows XP/2000 or C:\Users\username\Application Data\Microsoft\Outlook.One of my email contacts has a new email address as their company changed their domain name.I have deleted and re-entered her correct email address about half a dozen times in the address book and yet my PC still thinks I am sending her emails to her old instead of her new The user can select Cached Exchange Mode or Online Mode during account setup or by changing the account settings.You can also deploy one mode or the other by using the Office Customization Tool (OCT) or Group Policy. But we can point you in the right direction if you want to learn how to turn on Cached Exchange Mode in Outlook 2013 or change how much email to keep offline.Summary: Configure Outlook 2013 for Cached Exchange Mode so users can access their recent Exchange server email messages offline.Audience: IT Professionals Business doesn’t stop when workers are on the road.For example, if a user account was configured to use Cached Exchange Mode in Office Outlook 2003, Office Outlook 2007, or Outlook 2010, Cached Exchange Mode remains enabled when the user upgrades to Outlook 2013.The default location for new or OAB files is: %userprofile%\App Data\Local\Microsoft\Outlook\Offline Address Books.You can easily access this folder by pasting in the Address bar of your browser or Windows Explorer. When you restart Outlook it will create a new, empty NK2 file.Outlook 20 does not use the NK2 file; it stores the autocomplete cache in the mailbox or data file and caches the addresses in an autocomplete stream at C:\Users\username\App Data\Local\Microsoft\Outlook\Roam Cache. Outlook 2010 also creates a contact for people you send mail to, as insurance if the autocomplete cache becomes corrupt.

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